Terms & Conditions
TERMS OF SERVICE
InterWebStudios (IWS) provides World Wide Web page hosting. IWS reserves the
right to suspend or cancel a customer's access to any or all services provided
by IWS when IWS decides that the account has been inappropriately used or
Personal accounts are to be used by the primary owner only. Personal account
holders are not permitted resell, store or give away web-hosting services of
their website to other parties. Web hosting services are defined as allowing a
separate, third party to host content on the owner's web site. Exceptions to
this include ad banners, classified ads, and personal ads.
Customers may however resell our packages.
IWS reserves the right to refuse service and /or access to its servers to
IWS do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or
music files, and any material in violation of any Federal, State or Local
Adult Material - Includes all pornography, erotic images, or otherwise lewd or
obscene content. The designation of "adult material" is left entirely to the
discretion of IWS.
Warez - Includes pirated software, ROMS, emulators, phreaking, hacking,
password cracking, IP spoofing, etc., and encrypting of any of the above. Also
includes any sites which provide "links to" or "how to" information about such
UNLIMITED USE POLICY
High bandwidth usage: IWS offers an unlimited use policy by maintaining very
large ratios of bandwidth per customer. In rare cases, IWS may find a customer
to be using server resources to such an extent that he or she may jeopardize
server performance and resources for other customers. In such instances, IWS
reserves the right to impose the High Resource User Policy for the
consideration of all customers.
HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
IWS may implement the following policy to its sole discretion:
When a website is found to be monopolizing the resources available IWS reserves
the right to suspend that site immediately. This policy is only implemented in
extreme circumstances and is intended to prevent the misuse of our
servers. Customers may be offered an option whereby IWS continues hosting
the website for an additional fee.
All accounts are set up on a prepay basis. Although IWS reserves the right to
change prices of accounts or services at any time all pricing is guaranteed for
the period of prepayment. Payment is due every 30 or 365 days, following the
date the account was established. Customers will automatically be charged again
at the end of their prepay period unless closure notification has already been
In situations where the payment is not made on time IWS will immediately
suspend the facility to purchase any further services until the outstanding
charge is processed successfully. In addition, IWS reserves the right to
suspend other services until the outstanding debt is cleared. The customer is
responsible for all money owed on the account from the time it was established
to the time that the customer sends a written cancellation request.
No bills or invoices will be sent by regular mail. All invoices will be sent
directly to customers via email.
All payments are in South African Rand (ZAR).
In order to streamline our accounting procedures and keep costs down IWS runs a
limited number of payment options.
This option is available to all customers (pay monthly/annually).IWS cannot
guarantee that a service will be provided until after any Bank Transfers have
been cleared.Here is the IWS Bank Transfer Details:
Bank:ABSA Bank South Africa
Account Name:InterWebStudios CC
Account Type:Cheque Cheque
This option is only available to customers who pay annually for their IWS
account. IWS cannot guarantee that a service will be provided until after any
received cheques have been cleared.
CANCELLATION AND REFUNDS
IWS reserves the right to cancel the service at any time. In this event
customers will be entitled to a pro rata refund based upon the remaining period
of membership. If a customer contravenes IWS' terms of service a refund will
not be issued in the event of a cancellation.
Customers may cancel their account at any time. Any incentives offered to
customers when opening the account will also be cancelled. Customers may be
given the option to purchase services which were offered as start-up incentives
in the result of a cancellation.
Fees charged on a prepay basis are non-refundable. Customers are not entitled
to receive a refund unless the service is cancelled by IWS. In addition some
accounts incur set-up fees; these charges are also non-refundable.
Customer agrees that it shall defend, indemnify, save and hold IWS harmless
from any and all demands, liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against IWS, its agents, its customers,
officers and employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer, its
agents, employees or assigns. Customer agrees to defend, indemnify and hold
harmless IWS against liabilities arising out of; (1) any injury to person or
property caused by any products sold or otherwise distributed in connection
with IWS' server; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to customer from IWS' server.
IWS will not be responsible for any damages your business may suffer. IWS makes
no warranties of any kind, expressed or implied for services we provide. IWS
disclaims any warranty or merchantability or fitness for a particular purpose.
The includes loss of data resulting from delays, non-deliveries, wrong
delivery, and any and all service interruptions caused by IWS and its
employees. IWS reserves the right to revise its policies at any time